Maximising Every Call Handled
Intalekt provides a Specialist Inbound Order Processing Bureau working with the Mail Order Sector. Intalekt can handle all your mail order processing, providing fast and efficient data management, payment processing and fulfilment services.
Intalekt has invested heavily in technology to be the best of call centres. This also requires giving clients our full attention and proactive account management. Intalekt form symbiotic relationships with the clients with the same objectives. The Result? Repeat customers who come back time after time.
Our Service includes:
- Order call taking via phone, post, email or Internet
- Payment processing
- Catalogue mailing
- Data management services
- Storage and stock control
- Picking, packing and despatch
- Returns management
- Web-based reporting
- Web-hosting
Trained staff
Our staff receive full and comprehensive product and services training
together with FAQ’S so they can provide a successful resolution to each query they receive.
All calls are recorded for future reference and client feedback
Contact Centre
